Privacy policy

What we collect

When you submit an inquiry or contact form, we collect the information you provide: name, work email, organization, country, phone number (optional) and your message, together with the product items on your inquiry list. We also keep standard server logs (IP address, request time) for security and abuse prevention.

How we use it

We use your details solely to answer your inquiry, prepare quotations and fulfill orders. We do not sell, rent or share your contact information with third parties for marketing. Inquiry notifications are delivered to our own sales mailbox.

Cookies and local storage

This site uses browser local storage to keep your inquiry list on your own device between visits — that data never leaves your browser until you submit the form. We do not use third-party advertising or tracking cookies.

Retention

Inquiry records are kept for as long as needed to serve your account history and comply with accounting obligations. You may ask us to delete your inquiry data at any time.

Contact

Privacy questions or data requests: info@rootcarebio.com.